The VA MISSION Act of 2018 gave veterans a powerful option: VA Community Care, which lets you see private doctors at the VA's expense when access standards aren't met. About 40% of all VA healthcare is now delivered through community providers. But qualifying isn't automatic, authorization can be slow, and the promise of "faster care" doesn't always deliver.

This guide compares three paths to treatment: VA direct care, VA Community Care, and medical tourism in Colombia — looking at wait times, costs, bureaucracy, and outcomes.

VA Community Care: How It Works

Under the MISSION Act, you qualify for Community Care if any one of these six criteria is met:

CriterionWhat It Means
1. Access Standards (Wait Time)VA can't see you within 20 days (primary care) or 28 days (specialty care)
2. Access Standards (Drive Time)VA is more than 30 minutes away (primary care) or 60 minutes (specialty care)
3. Best Medical InterestYour VA provider agrees that outside care would be better for you
4. Service Unavailable at VAThe VA facility doesn't offer the service you need
5. GrandfatheredYou were already using Community Care under the old Choice Program
6. State with No Full-Service VAYou live in a state without a full VA medical center

Source: VA MISSION Act, 38 CFR, 2026 access standards. usmilitary.org, claim.vet.

The Gap Between Policy and Practice

On paper, Community Care sounds ideal. In practice, veterans often encounter friction:

In December 2025, the VA released a Request for Proposals for new Community Care contracts to replace agreements expiring in 2026. The goal is improved access and accountability, but transition periods often create temporary disruptions.

Timeline Comparison

Path to Treatment: VA vs. Community Care vs. Colombia Time to\nFirst Appt 20 days 15 days 3 days Pre-Op\nProcess 14 days 14 days 3 days Surgery\nScheduling 42 days 28 days 7 days Total Wait 76 days 57 days 13 days VA Direct VA Community Care Colombia Medical Tourism Illustrative timelines based on VA access standards and medical tourism scheduling data.

Illustrative timelines. VA: based on 20-day primary/28-day specialty access standards + typical scheduling. Colombia: typical medical tourism scheduling from consultation to treatment.

FactorVA DirectVA Community CareColombia Medical Tourism
First appointment20+ days10–20 days1–5 days (virtual + in-person)
Pre-authorizationNone needed5–21 days for referral approvalNone needed
Surgery schedulingWeeks to months2–6 weeks1–2 weeks from consultation
Total: referral to treatment2–12 months1–3 months2–4 weeks
Out-of-pocket cost$0–$15 copay$0–$15 copayFull cash-pay (50–80% less than US prices)
Procedure qualityVA standardsCommunity provider standardsJCI-accredited/INVIMA-regulated facilities

Illustrative comparison. Individual experiences vary. VA copays depend on priority group.

When Community Care Makes Sense

Community Care is the right choice when:

When Medical Tourism Makes Sense

Medical tourism is the right choice when:

The Hybrid Approach

Many veterans use both. They get their diagnosis, imaging, and initial evaluation through the VA (free), then use that documentation to pursue treatment in Colombia — especially for procedures the VA doesn't cover or where waits are longest. After treatment, they bring discharge summaries and treatment records back to their VA primary care provider for ongoing follow-up.

Colombia's healthcare system ranks #22 globally (WHO, 2000 World Health Report) with JCI-accredited hospitals and publicly verifiable surgeon credentials via ReTHUS.

For more on VA coverage gaps, see our guides on the VA dental coverage gap, rising VA wait times, and TRICARE overseas coverage.

Save on transfers: Wise offers the best USD→COP rate for paying Colombian clinics.

Frequently Asked Questions

What is VA Community Care?

VA Community Care lets eligible veterans receive healthcare from private providers at VA expense. You qualify if VA wait times exceed 20 days (primary care) or 28 days (specialty care), or if you meet other MISSION Act criteria.

How long does VA Community Care authorization take?

Authorization typically takes 5–21 days. In some cases, it can take longer due to provider availability, referral processing, and eligibility verification.

Is medical tourism faster than VA Community Care?

Generally yes. Medical tourism in Colombia can get you from consultation to treatment in 2–4 weeks, compared to 1–3 months typical for the full VA Community Care process.

Can I use both VA care and medical tourism?

Yes. Many veterans get their diagnosis and imaging through the VA (free), then pursue treatment in Colombia for procedures the VA doesn't cover or where waits are excessive. They bring records back to the VA for follow-up.

Does VA Community Care cover dental implants?

Community Care follows the same coverage rules as VA direct care. If dental care isn't covered for your service-connection category, Community Care won't cover it either. About 74% of VA-enrolled veterans have no dental coverage.

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